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All messages in one space.
Integration of an inbox email system to automatically assign cases and tasks from forms, widgets and contacts. You can share announcements with the whole team, celebrate important achievements, and chat about multiple tasks and projects at the same time.
Your inbox can help you coordinate everything you are working on. This is especially important if your team is working remotely or permanently distributed.
When you select an email or message in Inbox, you can see on the right side of the screen the 360 view of the conversation, where you can see the account, contact and records associated directly with that message.