Docs Airdesk (EN)
  • Airdesk Documentation
  • Before You Start
  • Introduction
  • 💻Interface
    • Overview
      • Navigation
      • Filters
      • Summary
      • Menu (+) and (---)
      • Views
      • Favorites
    • Authentication
      • Reset Password
    • User
      • Add
      • Search
      • Notifications
      • Activity
      • Edit Profile
      • Inbox
    • Dashboards
    • Contacts
      • Accounts
      • Contacts
      • Import
    • Sales
      • Deals
      • Contracts
      • Subscriptions
      • Classification
      • Billing
    • Services
      • Calls
      • Projects
      • Cases
      • Tasks
        • Checklists
      • Time
      • Automation
        • Interface
        • Key Concepts
        • Elements
        • Variables
      • Pipelines
    • Marketing
      • Social Media
      • Email Signature
    • Reports
      • Services
        • Timesheet
        • Tasks
        • Cases
        • Projects
      • Sales
        • Contracts
        • Deals
        • Classification
    • Administration
      • Dashboard
        • General
          • General
          • Exports
        • Companies/Subsidiaries
        • Departments
        • Teams
        • Users
          • Invitations
          • Permissions
        • Widget for website
        • Additional Widget Options
        • Email Inbox
        • Domains and URL's
          • SPF Record
          • DKIM Record
          • Return Path
          • MX Record
      • Deals
        • Account Type
        • Deals
          • Reasons for loss
          • Reasons for cancellation
        • Contracts
          • Types of contract
        • Subscriptions
          • Types of subscription
      • Services
        • Calls
          • Pipeline
          • Reasons for cancellation
        • Projects
          • Project types
          • Reasons for cancellation
        • Cases
          • Reasons for cancellation
        • Tasks
          • Reasons for cancellation
          • Checklist Template
        • Time
          • Types of time
          • Inefficient time ratios
      • Marketing
        • Social Media
          • Schedule of Publications
      • Pipelines
    • Security
  • 🚧Help / Support
    • How to ask for help
    • Changelog
    • Roadmap
    • FAQ
    • API
  • 🔧Resources
    • Docs Portuguese
    • Official website
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  • Shared Inbox
  • 360° view

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  1. Interface
  2. User

Inbox

All messages in one space.

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Last updated 3 years ago

Was this helpful?

Integration of an inbox email system to automatically assign cases and tasks from forms, widgets and contacts. You can share announcements with the whole team, celebrate important achievements, and chat about multiple tasks and projects at the same time.

Shared Inbox

Your inbox can help you coordinate everything you are working on. This is especially important if your team is working remotely or permanently distributed.

360° view

When you select an email or message in Inbox, you can see on the right side of the screen the 360 view of the conversation, where you can see the account, contact and records associated directly with that message.

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