# Inbox

Integration of an inbox email system to automatically assign cases and tasks from forms, widgets and contacts. You can share announcements with the whole team, celebrate important achievements, and chat about multiple tasks and projects at the same time.

![](/files/vxbpl997ERVdecMMIA2Q)

### Shared Inbox

Your inbox can help you coordinate everything you are working on. This is especially important if your team is working remotely or permanently distributed.

### 360° view

![](/files/xjMP13np9pUqagRNJtTP)

When you select an email or message in Inbox, you can see on the right side of the screen the 360 view of the conversation, where you can see the account, contact and records associated directly with that message.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://en.docs.airdesk.ai/interface/user/inbox.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.