Return Path
What is Return Path?
The Return Path is a setting that has a direct impact on the delivery of emails. This is a field in the header of emails that contains the address to which they will be sent.
The destination server will send a response to Return Path whenever the user has a full mailbox, or when the user does not exist, the server does not exist, spam, etc. If for any reason delivery does not occur, an email will be sent to Return Path.
How to configure the Return Path
To configure the Airdesk Return Path, you must add a CNAME record to your domain's DNS settings, with the host adrp.<yourdomain.com>
, where you must add the value:
Example of a Return Path record:
Name / Host | Type of Record | Value | TTL |
---|---|---|---|
adrp.@ = (yourdomain.com) OR adrp.<subdomain> =(subdomain.yourdomain.com) | CNAME | rp.eu01.email.airdesk.ai | 900 |
Return Path configuration steps
Access your domain manager
Go to DNS management for the domain you want to configure
Add a CNAME record
In Name/Host, add
adrp.<yourdomain.com>
In the value add
rp.eu01.email.airdesk.ai
Save the record
How to validate the Return Path
After adding the data to your domain, you can validate the registration using the “Validate Records” button in the domain configuration area on Airdesk.
If you need help, you should email us at support@airdesk.ai or talk to us directly via the chat on the website.
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