> For the complete documentation index, see [llms.txt](https://en.docs.airdesk.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://en.docs.airdesk.ai/interface/contacts/customers.md).

# Accounts

Accounts are customers or organizations.

{% hint style="info" %}
Before you can take advantage of the Airdesk, the first step is to create accounts and them the [**contacts**](/interface/contacts/contacts.md). You can create them as new contacts appear, but we suggest that, if you already have them, you create them before inviting other members of the company.
{% endhint %}

### How to create an account

Click on the top right corner in "Contacts" and select "Accounts" in the menu.

![](https://4075187781-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMGy7hswNWyyiXACRWv%2F-MUEx1OVbN8_E2lf_Oe4%2F-MUEyx7ingGNVbCdabgn%2Fimage.png?alt=media\&token=cf66e052-d6e3-4a8e-83c1-aa63baa0889e)

| Field Name  | Description                                                                                                                                                 |
| ----------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Avatar      | Image that identifies the account in Airdesk.                                                                                                               |
| Name        | Name of the account.                                                                                                                                        |
| Status      | The status of the account: Active, Inactive, In Approval, Blocked.                                                                                          |
| Type        | To use this field, you must configure it in the administration panel. Segment the accounts by type, for example, Customer, Supplier, Partner, among others. |
| Location    | The location field allows to define the country, address, city and geo-referencing.                                                                         |
| Contacts    | Company contacts.                                                                                                                                           |
| VAT Number  | VAT Number is a field that has a validation feature in the Cloud. After adding the number, click the Icon to validate it.                                   |
| Domain      | It's the customer's website, examples: [www.airdesk.ai](http://www.airdesk.ai)                                                                              |
| Description | Free field for observations.                                                                                                                                |

### 360° view

With the 360 View you can see all activity originating from each account, business, project or case in a single place. This view ensures that all records associated with the principal will be listed and easily accessed.

![](https://4075187781-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MMGy7hswNWyyiXACRWv%2Fuploads%2Fg0HVYFZaeGc6yeKDHV9v%2F360%20view%20contas.png?alt=media\&token=f0c8bd69-d6ef-457e-82ee-892f6cabbefd)