> For the complete documentation index, see [llms.txt](https://en.docs.airdesk.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://en.docs.airdesk.ai/interface/administracao/servicos/calls/reasons-for-cancellation.md).

# Reasons for cancellation

In this section, you can add a cancellation reason. &#x20;

You just need to give a name to the cancellation reason and indicate the company's name. &#x20;

{% hint style="info" %}
You should have the [**companies configured**](https://en.docs.airdesk.ai/interface/administracao/espaco/empresas-filiais) first.&#x20;
{% endhint %}

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